Whether you have a question about a review, need help setting up a device, or want to suggest a product for us to test, we are happy to hear from you. We usually reply within two working days.
Whether you are stuck on pairing a device, wondering if a gadget will work with your router, or just want a second opinion before you buy, send us a message. We test these products in real South African homes, so the advice you get is based on actual use, not spec sheets.
Tell us what you are trying to set up and where you are running into trouble. Include your Wi-Fi setup if you know it, and we will do our best to point you in the right direction. We usually reply within two working days.
The more detail you give about your devices and network, the more useful our reply will be.
We test smart home gear in real South African homes, and your feedback shapes what we review next. If you have tried a device we covered, or you want us to look at something specific, this is the place to share it.
We read every message and usually reply within two working days.
If you are reporting a setup problem, mention your router model and internet type. It helps us give a useful answer.
Product suggestions for local stores and load shedding friendly gear are always welcome.
4368 Julian Circle Suite 179
North takalanishire, WC 0221
Which device did you try, and how did it behave in your home? The more context you give, the better we can respond.
Whether you are stuck on a setup, want to suggest a device for review, or need advice on building a connected home that suits your network, we are happy to help. We reply to most messages within two working days, and we try to keep answers practical rather than generic.
If your question is about a specific product we covered, mention the model and the issue you are seeing. That helps us give you a useful answer the first time.
4368 Julian Circle Suite 179
North takalanishire, WC 0221
We do not keep a public showroom, but you can reach us here for press kits and partnership enquiries.
For product review requests, include a short description of the device and how you would like it tested.
We are based in South Africa, so our hours follow local time.
Email enquiries are answered within two working days.
Phone calls are returned the same day if you leave a message. If you are writing about a technical fault, include your router model and the devices connected.